Entry a variety of support channels that will help you resolve your situation in the easiest way achievable. All of the support channels are built-in into the application, utilizing synthetic intelligence (AI) algorithms to propose the most effective channel to resolve your concern.
A patch can be a code-correction for a specific Model of an SAP products. Support offers are a set of a number of patches, and they are produced over a program.
The SAP Security Optimization Assistance Portfolio is made to validate and increase the security with the SAP programs of shoppers by determining opportunity stability difficulties and supplying recommendations on how to improve the safety of your units.
Agenda a Supervisor permits you to guide a fifteen-moment get in touch with that has a support supervisor in your medium or substantial precedence support circumstance having a two hour guide time under the following conditions:
How will you Timetable an Expert for VAR-d support partners and their end shoppers? As VAR-D support partners are mandated to provide 1st and 2nd line support, the usage of Routine an Expert channel continues to be created readily available, since May possibly 2021, for current circumstances only.
“Working with Sunrise has enabled simple interaction involving IT teams, together with other departments. Automation and agile Operating is paramount to An effective assistance desk and Dawn performs a crucial element in reaching this.”
A shifting business enterprise ecosystem involves constant adaption of your online business answers and may bring on launch updates of one's SAP methods.
The adjustment would not characterize an increase in listing prices for SAP support offerings. Influenced prospects and partners is going to be notified in accordance with the respective regionally agreed contractual stipulations. Read through the complete statement in English or German.
Further than just handling IT, Sunrise empowers your company desk to soar, elevating your overall IT operation's efficiency though guaranteeing Excellent consumer satisfaction.
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If you choose just one of such product or service locations to timetable a session and afterwards reference a different check here products space that is not in the listing, the session will probably be converted to a daily published scenario.
trending content which indicates in serious-time which KBAs/SAP Notes are common with our clients.
The carousel underneath reveals a lot of the opportunities accessible and will url you to the correct area - all element of one's cloud membership and/or routine maintenance deal.
supply a thorough description. choose the correct process and item. Browse below why this is vital.